Delivery & Shipping
|Express Mail Service (EMS)|
All orders (excuding pre-order items) are processed within 7 to 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please refer to the SF Express or Post office for all of the delivery schedules.
Order history can be checked via "My account" > "My order" after logging into the website
You can track your order via the links below:
- If you have not received the parcel since the estimated date of arrival, please contact your local post office or express company.